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AMPM Valet Parking FAQs

We have a variety of ways for you to pay for our services. They range from an hourly rate to a per attendant rate to a rate based on an estimated number of cars. It also depends on whether you’re using our services for a single engagement or seek a permanent valet fixture. In either event, we offer free quotes.
For private parties, we have an instant quote calculator that returns an immediate estimate. For businesses, our free quote tool asks for a few key pieces of information that our internal team reviews before reaching out within a business day.

Not a problem! We coordinate with event planners and location staff to accommodate when an event runs long. Our flexible service ensures you won’t be left in the wind when your allotted time runs out.

We developed an easy to use ticketless valet system. It uses SMS texts to communicate with guests, and when it comes time to pay, we send a link to a simple payment portal. Guests can settle their valet payment before they even arrive to pick up their car.
For our self-parking systems, we install top of the line kiosks posted at key entry points to your facility. Read more about our self-parking systems here.

With our ticketless valet system, fear of losing one’s ticket becomes a thing of the past. Guests manage valet entirely through their phone, so there’s no need to worry about proving which car is theirs.
For our self-parking systems, we implement plate readers that timestamp the arrival and departure time of each vehicle. If they lose their ticket, they don’t have to worry about being charged the maximum fee.

Just as you would clean your home when hosting guests, it’s good manners to clean you car when passing it off to the valet. In addition, placing items out of view both protects them and reminds you what you’re keeping in your car. By cleaning your car, you eliminate the risk of perceiving a lost item as stolen by the valet.

Please remain in your vehicle until an attendant approaches your car to greet you. Sometimes they need you to move forward or to the side prior to taking your keys.

Yes, our attendants assist guests with disabilities. We accommodate without hindering the flow of traffic past our podium. If you anticipate guests with disabilities attending your event, let us know ahead of time and we can ensure preparations are made.

It is considered polite and appreciative to tip drivers, though it is certainly not required. The general industry rule is $2 to $5.

When you ask a valet to grab something you forgot from your car, you’re requesting them to do extra work. An extra service deserves extra compensation. A standard tip amount between $2 and $5 is appropriate.

Not a problem! We offer shuttle services, as well. If no available or adequate parking exists near the event, we arrange a shuttle service to ferry guests back and forth between the parking area and the event area.

Yes, our attendants assist guests with disabilities. We accommodate without hindering the flow of traffic past our podium. If you anticipate guests with disabilities attending your event, let us know ahead of time and we can ensure preparations are made.

We take excellent care of every car entrusted to us. In addition to employing a cautious and attentive team of drivers, we also lock every set of keys in a secure lock box located within the podium. However, in the unlikely event anything happens, our comprehensive insurance policy covers any damage costs.

Yes, our drivers are able to drive any sort of vehicle. We have attendants that are vetted to drive automatic, stick-shift, hybrids and even motorcycles. Additionally, we check to be sure that any given employee on our team maintains a clean driving record. So no matter what type of car you bring us, it's in good hands.

Our standard uniforms consist of all-black shoes, slacks, and shirts, along with purple vests and ties. The color scheme matches our company’s aesthetic. However, we can work with you to accommodate an alternate look. Give us a call at (424) 300-8000 and we’ll be more than happy to chat.

Our services are highly adaptable. Years in the industry equip us with the knowledge to tackle any unique challenge. That’s why every valet operation begins with a site visit by one of our expert managers. If you have a specific need, they will find the correct solution for you.

Yes! In addition to our valet services, we install top of the line self-parking kiosks, as well as license plate readers in parking facilities. Our full range of self-parking options are discussed in more detail here.

We always take applications. If you think you would be a great fit for our company, take a look at our positions and submit your information. We’ll review it and get back to you!


Have another question? Contact us. We’re always ready to answer any question you may have.
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